Refund Policy

• All new accounts receive a 10-day free trial
• No credit card required during the trial
• A 3-day grace period applies after the trial ends before access is restricted
• You can cancel during the trial and will never be charged

• Cancel anytime in Settings → Billing
• Cancellation takes effect immediately
• You retain access until the end of your current billing period
• You will not be charged again after cancellation

• We do not offer refunds on the current billing period
• If you cancel mid-month, you keep access until the end of that month — no partial refunds
• Exception: if Clarifeed has been unavailable for more than 72 consecutive hours in a billing period due to issues on our end, we will issue a pro-rata credit to your next invoice

• If a payment fails, Stripe retries 3 times over 5 days
• After 3 failed attempts, access is restricted until payment is resolved
• Resolve payment issues in Settings → Billing

If you believe you've been charged incorrectly, email hello@clarifeed.com within 30 days of the charge. We'll investigate and respond within 5 business days.

We'd always rather resolve a billing issue directly than have you dispute a charge with your bank — please reach out first.

Billing questions: hello@clarifeed.com